Refund policy
Returns & Exchanges
At Cheech Creates, every order is made with care. Because many of our products are produced in limited quantities, all sales are final.
Returns
We do not accept returns or offer refunds for:
- Incorrect size ordered
- Change of mind
- Sale or clearance items
- Limited edition releases
Please review your order carefully before checking out.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.
Email us at:
cheech.creates@gmail.com
Please include:
- Your order number
- A brief description of the issue
- Photos of the item and packaging
If approved, we'll gladly replace the item at no additional cost.
Exchanges
We do not offer exchanges unless we made an error with your order or the item arrived damaged.
Refunds
Because all sales are final, Cheech Creates does not offer refunds.
Refunds will only be issued if:
- Your order cannot be fulfilled, or
- We determine that an error occurred on our end.
Questions?
If you have any questions before placing your order, we're happy to help.
Email: cheech.creates@gmail.com